Terms and Conditions
We, BargainBooks4u hope that every customer that makes a purchase from us is satisfied with their order. However, for any reason you are not happy, you can return the items within 30 days of purchase. Please contact us at enquiries@bargainbooks4u.co.uk quoting your order Amazon order number and we will give you instructions for the return.For more details please look at our Ordering policies, dispatch and delivery details and our returns and refunds policies.
Ordering Policies | Dispatch & Delivery Details | Returns and Refunds
Ordering Policies
We will allow you to cancel your outstanding orders at any time, as long as you have not received a dispatch confirmation e-mail from us. If you cancel an order your order will be closed. If your payment has already been processed and you have cancelled your order before receiving the dispatch confirmation e-mail from us, we will refund you in full. We process orders quickly and will make best efforts to cancel your order.
Orders that are cancelled after shipment are subject to a 15% restocking and handling fee, providing all items are returned undamaged.
To cancel an order, access your order information via Your Account on www.amazon.co.uk and click "Cancel items or orders".
If we are unable to supply an item in your order despite our best attempts to do so, we will also refund you the payment for this item in full. All other items in your order will be processed as normal, and you will receive an email to notify you of this.
Dispatch & Delivery Details
Within 24 hours of receipt of an order from Amazon, we aim to dispatch the book using Royal Mail First Class delivery service. By using Royal Mail, 99% of our customers receive their book within one to two days of our dispatch date. In addition, we also send a confirmation email to our customers informing them that the book has been dispatched, so they can ensure someone will be available to receive the book upon delivery.
We cannot guarantee delivery of any item, as we rely upon the delivery services that is provided by Royal Mail. However, if for some reason you should come across a delivery problem with your order, please contact us within 30 days of receipt of our dispatch confirmation.
In the event of no one being in to receive the book, the postman usually/hopefully will leave a “failed to deliver” card through the letterbox. From the details on the card, you can re-arrange for a redelivery or pick up your book from your local post depot when it suits you.
Returns and Refunds
Damaged Items- If the order is damaged, we must be advised in writing within three days of receipt of the order. Please email us at enquiries@bargainbooks4u.co.uk quoting your Amazon order number.
- Our 30-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund less a 15% restocking and handling fee. However, if we made an error that requires a return, we will gladly correct our mistake by paying all charges to return the merchandise and to send out the correct merchandise if it is available.
- Return postage charges are the sole responsibility of the returning customer.
- All undamaged, non-defective return products must be in their original box, cellophane and bubble bag wrap, and in the original condition to qualify for a refund; otherwise, additional charges may be applied.
- When returning an item to us, please make sure that proof of postage of the item is obtained by using the Royal Mail signed for postal service. This can be easily obtained over the post office counter. If the customer does not obtain proof of postage and for some unfortunate circumstances we do not receive the returned item, we will NOT be able to issue a refund.
- In the event of a return, please contact our customer service department via email, enquiries@bargainbooks4u.co.uk. Please provide your full name, Amazon order number, and let us know which product you wish to return.